Refund Policy

JPPMI | PUBLICATION CHARGES

Refund Policy

Transparent arrangements for Article Processing Charge payments, author withdrawals, and refund-related inquiries.

Policy Overview

Jurnal Pengabdian dan Pengembangan Masyarakat Indonesia (JPPMI) maintains a refund policy to inform authors about the financial implications of manuscript withdrawal after editorial acceptance and payment of the Article Processing Charge (APC).

The APC supports editorial administration, manuscript production, publication preparation, and related publishing services. Payment is requested only after formal editorial acceptance.

Authors are expected to review the applicable publication charges and refund conditions before making payment.

Publication Fee Information

Submission fee No fee
Peer-review fee No fee
Article Processing Charge IDR 1,500,000 per accepted article
Payment stage After formal editorial acceptance

Any approved discount, waiver, or adjustment should be reflected in the official payment instructions issued for the relevant manuscript.

1. Non-Refundable Article Processing Charge

JPPMI applies a non-refundable APC policy when an author withdraws an article after formal editorial acceptance and after the APC has been paid.

This condition applies even if the article has not yet been published and regardless of the stage reached in the production process.

The policy covers author-initiated withdrawal for any reason after acceptance and payment, including withdrawal during:

  • Copyediting and language preparation.
  • Article layout and typesetting.
  • Proofreading and author proof verification.
  • Publication metadata preparation.
  • Other production activities before final publication.

Important: Once an article has been formally accepted and its APC has been paid, author-initiated withdrawal does not create an entitlement to an APC refund under this policy.

2. Scientific or Publication Integrity Concerns

Scientific errors, unreliable data, ethical concerns, or suspected publication misconduct may become apparent during copyediting, proofreading, or other stages of production.

Where an article is withdrawn after acceptance and payment because of such concerns, the APC is not refundable under the journal's established non-refund policy.

The journal may suspend publication, request clarification or supporting evidence, or take other appropriate editorial action when significant concerns arise.

Financial arrangements must not prevent the editorial team from addressing credible publication integrity concerns. APC payment does not guarantee publication when substantive ethical or scholarly issues remain unresolved.

3. Other Payment and Refund Inquiries

Circumstances unrelated to author-initiated withdrawal after acceptance may require separate administrative examination.

Examples include:

  • A possible duplicate payment for the same manuscript.
  • An incorrect payment amount.
  • A payment sent in error.
  • A discrepancy between an official invoice and the amount received.
  • A documented dispute concerning an authorized payment instruction or publishing service.

These matters should be reported to the journal's authorized administrative contact with relevant transaction records.

Such inquiries are assessed individually according to the verified circumstances, applicable agreements, and relevant legal obligations. Submission of an inquiry does not automatically guarantee a refund.

4. Procedure for Payment or Refund Inquiries

Authors who identify a payment discrepancy or wish to request administrative clarification should contact the journal through its official communication channel.

To facilitate verification, the inquiry should include:

  1. The manuscript identification number and article title.
  2. The corresponding author's name and registered email address.
  3. The official invoice or payment reference, if available.
  4. The payment date and amount.
  5. Relevant proof of payment or transaction documentation.
  6. A clear explanation of the issue and the action requested.

The publisher or authorized journal administrator may request additional information when necessary to confirm the transaction and assess the inquiry.

Decisions on administrative payment matters are communicated through official journal correspondence. Any refund approved following review is subject to the applicable payment and administrative arrangements.

5. Editorial Independence and Financial Transparency

JPPMI maintains a separation between academic editorial decisions and financial administration.

Manuscript acceptance is determined through editorial evaluation and peer review, not through payment or the author's ability to pay.

APC payment does not authorize preferential review, guarantee a publication date, or prevent appropriate editorial action when scholarly or ethical concerns arise.

The journal encourages authors to resolve questions about publication fees, payment instructions, and refund conditions before completing a financial transaction.

Policy Confirmation

Authors are responsible for reviewing this Refund Policy and the applicable Article Processing Charge information before making payment.

The non-refundable condition applies to author-initiated withdrawal following formal acceptance and APC payment. Other documented payment disputes are considered according to their circumstances and applicable obligations.

This policy supports financial transparency without limiting the journal's responsibility to maintain independent editorial decisions and publication integrity.